/Help Center
How can we help?
Answers to the questions we get most — and a direct line to our team if you need one.
The product
What is MOTION?+
MOTION is a nicotine-free neuro pouch with a stack of seven nootropics for clean focus and steady energy. Each can has 20 pouches. See the full science →
Is it really nicotine-free?+
Yes — zero nicotine. The lift comes from natural caffeine plus nootropics and adaptogens, not nicotine.
What’s actually in it?+
Seven actives: Alpha-GPC, Citicoline, L-Theanine, Rhodiola Rosea, Panax Ginseng, Guarana (natural caffeine), and Vitamin B12 — fully transparent, no proprietary-blend hiding.
Does it have caffeine?+
Yes, natural caffeine from guarana — about [XX]mg per pouch. It releases steadily for a smooth lift without the spike and crash.
How is it different from a nicotine pouch?+
Same discreet pouch format, but with zero nicotine. Instead of nicotine, you get a nootropic stack built for focus and clean energy.
Who shouldn’t use it?+
MOTION contains caffeine. It isn’t intended for anyone under 18, or for those who are pregnant, nursing, or sensitive to caffeine. If you have a medical condition or take medication, check with your doctor first.
Using MOTION
How do I use a pouch?+
Tuck one between your gum and upper lip. The actives absorb through the gum tissue — hands-free, no chewing, no spitting needed.
How long do I keep it in?+
Most people keep a pouch in for [20–30] minutes. Use what feels right for you.
How many can I use a day?+
Most people use [3–5] pouches a day. We don’t recommend exceeding [X] in 24 hours. Start with one to see how it hits.
How fast will I feel it?+
Because it absorbs through the gum, most people feel it within minutes, building to a smooth, steady focus window.
Orders & shipping
Where do you ship?+
We currently ship across [the United States]. [Add any regions or restrictions here.]
How much is shipping?+
Shipping is free on all subscriptions and on orders over $35. Standard shipping applies below that.
How fast will my order arrive?+
Orders typically ship within [1–2] business days, with a tracking link sent to your email.
Subscriptions & pricing
How does Subscribe & Save work?+
Subscribe and you save 30% on every delivery, shipped on your schedule. You can skip, swap flavors, or cancel anytime from your account.
What’s the first-order deal?+
New subscribers get 40% off their first box. After that, it renews at the standard subscription price — and you can cancel anytime, no penalty.
When am I billed, and can I make changes?+
You’re billed each time an order ships. Manage everything — skip, reschedule, swap, or cancel — in your account before your next order processes.
Returns & guarantee
What’s your guarantee?+
Every order is backed by a 30-day money-back guarantee. If MOTION isn’t for you, reach out within 30 days and we’ll make it right.
How do I start a return?+
Just contact us below with your order number and we’ll walk you through it.
Do you offer wholesale or creator partnerships?+
Yes — see Wholesale to stock MOTION, or Affiliates to earn as a creator.
/Send us a message
Talk to a human
Real people, fast replies. We aim to get back to you within [1 business day].
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